What clients gain

Lower shipping spend. Faster order flow. Clearer control.

Contracted carrier rates, a 24hr Order Turnaround SLA, a 99.9% accuracy target, and itemized charges give growing brands a more predictable fulfillment operation.

01
UP TO00%

Save on shipping spend

Potential savings compared with prior ShipStation or Pirate Ship rates for eligible parcels.

02
0 PM

Same-day cutoff

Eligible standard orders received before the applicable fulfillment-center cutoff are generally packed the same day.

03
0%

Order accuracy target

Receiving, SKU mapping, picking, packing, and shipment verification.

04
$0

Itemized charges. No hidden fees.

Quoted and itemized charges make reconciliation easier to understand.

One visible workflow

Watch an order move from inbound to doorstep.

As you scroll, the parcel advances through the operating stages customers need to understand—from receiving through rate shopping and shipment.

01 · ARRIVE

Receive, inspect, and catalog.

Inventory is received, checked against the inbound shipment, cataloged to the correct product and SKU records, and placed into storage.

ReceivingInspectionStorage
INBOUND RECEIVINGReceive · Inspect · Catalog
02 · CONNECT

Connect channels and map SKUs.

Amazon, TikTok Shop, Temu, eBay, Shopify, Walmart, and other supported channels connect through API-supported integrations. Platform orders sync automatically, and orders may also be created manually.

API integrationsSKU mappingManual order creation
CONNECTED ORDERSAPI channels · SKU mapping
03 · FULFILL

Pick, pack, and verify.

Orders enter the warehouse workflow for picking, packing, and shipment verification, with same-day handling for eligible standard orders received before the applicable fulfillment center cutoff.

Pick & pack99.9% targetCenter cutoff
FULFILLMENT FLOORPick · Pack · Verify
04 · SHIP

Choose your carrier—or let OMS choose.

Select your preferred carrier in OMS, or let the system choose the lowest-cost eligible service based on package and delivery requirements. The selected label, tracking, and itemized charges remain visible in the workflow.

Carrier choiceLowest-cost optionLabels & tracking
MULTI-CARRIER RATE SHOPPINGUSPS · FedEx · GOFO · UniUni · SwiftX
API-supported operations

Connect your stores. Keep every order visible.

Manage inbound inventory, platform orders, manual orders, stock levels, labels, tracking, carrier selection, and customer-facing charges through one connected OMS/WMS workflow.

API-supported sales channels

Connect the channels you already sell on.

Automatic platform order flow into OMS/WMS

Amazon TikTok Shop Temu eBay Shopify Walmart and more
01

Connect channels

Authorize API-supported marketplaces and stores.

02

Map platform SKUs

Match channel products to system SKU records.

03

Sync or create orders

Import platform orders automatically or create an order manually.

04

Fulfill and track

Process, rate-shop, label, ship, and view status.

OPERATIONS

OMS / WMS

Products and SKUs, inbound shipment forecasts, receiving, stock levels, carrier mapping, order management, label purchase, and shipment tracking.

CUSTOMER VISIBILITY

Account & charges

Order activity, shipping labels, tracking, and itemized customer-facing charges remain visible for easier reconciliation.

BEFORESeparate label tools, tracking views, inventory checks, and later charge reviews.
WITH VIRALVISIONFULFILLMENTRate shopping, order status, inventory, tracking, and visible charges in one connected OMS/WMS workflow.
ONE CONNECTED VIEWOrders · Inventory · Labels · Tracking · Charges
Shipping rate calculator

Every rate visible before you ship.

Contracted wholesale pricing is integrated with the fulfillment workflow, so customers can compare services and see itemized charges without stale public price tables.

SAVE UP TO
00%

on shipping spend

Potential savings compared with prior ShipStation or Pirate Ship rates, depending on parcel characteristics, destination, carrier, and service requirements.

Savings are not guaranteed. Actual rates depend on weight, dimensions, destination, zone, service level, carrier availability, and current contracted pricing.
SAMPLE DOMESTIC RATE COMPARISON

Third-party rate vs. ViralVision contracted rate

4 oz domestic example
Third-party rateViralVision rate
Illustrative 4 oz domestic parcel
USPS≈23% lower
ShipStation / Pirate Ship$5.17
ViralVision$4.00
NEW CARRIERS · DEEPER DISCOUNTS

Additional low-cost options with even more discounted contracted shipping rates.

GOFOFrom $2.80
UniUniFrom $2.80
SwiftXFrom $2.70
FedEx≈30% lower
Third-party rateFrom $10.00
ViralVisionAbout $7.00
Bars use a shared $10 reference scale.Illustrative rate example only. Actual rates vary by origin, destination, zone, dimensions, service, carrier availability, and current contracted pricing.
Service commitments

Operational promises you can plan around.

Clear service commitments connect customer expectations to receiving, fulfillment, shipping, and billing workflows.

01

No hidden fees

Receiving, storage, pick, pack, shipping, and billing details are quoted and itemized for clearer reconciliation.

02

24hr Order Turnaround SLA

Eligible standard orders received before the applicable fulfillment center cutoff are generally picked, packed, and ready for carrier handoff within the 24-hour order turnaround SLA.

03

99.9% accuracy target

Receiving, SKU mapping, pick, pack, and shipment verification support a clear operational quality target.

04

One connected system view

Orders, inventory activity, labels, tracking, account activity, and visible charges connect across OMS/WMS.

05

Wholesale carrier rates

Compare contracted options before purchasing a label instead of relying on one default service.

06

Fulfillment protection

Confirmed eligible warehouse-caused errors may receive a fee refund, service credit, or compensation under the signed service agreement.

Eligibility, exclusions, and remedies are governed by each client's signed service agreement.

U.S. warehouse network

Two fulfillment warehouses. One returns facility.

Greater Los Angeles and Greater Houston process outbound fulfillment. Centerville, Utah is dedicated to returns, inspection, relabeling, and repacking.

Chino, CAFULFILLMENTSugar Land, TXFULFILLMENTCenterville, UTRETURNS ONLYIllustrative U.S. routing reach. Transit time depends on carrier, service, and destination.CC0 U.S. state map
Practical answers

What customers ask before switching.

Pricing, platform connections, shipping, same-day fulfillment, visibility, and protection—answered without hidden assumptions.

How is fulfillment pricing calculated?

Pricing is tailored to receiving, storage, order profile, pick and pack requirements, packaging, special handling, and shipping needs. Current charges are provided through a custom quote rather than a public fixed-price table.

Can I compare shipping rates before purchasing a label?

Yes. The calculator compares available contracted services using package weight, dimensions, destination, zone, and service requirements before a label is purchased.

Which sales channels support API integrations?

Supported connections include Amazon, TikTok Shop, Temu, eBay, Shopify, Walmart, and additional channels. The exact setup is confirmed during onboarding.

How do orders enter the system?

Orders from connected platforms synchronize automatically. When needed, an order can also be created manually in the system.

What qualifies for same-day fulfillment?

Same-day fulfillment is available at our outbound fulfillment centers. Eligibility and the applicable business-day cutoff are confirmed by location and order profile; special handling and exceptions may require additional time.

Can I see operations and charges in one place?

OMS/WMS provides visibility into SKUs, inventory, inbound and outbound orders, labels, fulfillment, tracking, account activity, and visible customer charges.

What happens if a fulfillment error is confirmed?

Confirmed eligible warehouse-caused errors may receive a fee refund, service credit, or compensation according to the signed service agreement, including its eligibility rules, exclusions, and remedies.

Ready to simplify U.S. fulfillment?

Tell us about your products, channels, order profile, and shipping needs. We'll prepare a tailored fulfillment quote with transparent pricing.